Good car rental -
Good response when booking and no hassles when picking up and returning the car. Only complaint was that the car had only 9/10 of a tank of fuel on pickup.
Great service. Good value -
We booked a VW Up! but we were given a Hyundai i10, which I was initially unhappy about. However, the little i10 was really good and did exactly what we wanted it to do.
Service from the team was good. We collected the car within 10 minutes of us arriving at the rental office. Drop off was a bit longer but it was very, very busy.
All in all, very happy customers! 😁
Great Car -
Servoce was good and car was good
Went very smoothly. Loved the car. -
Service was good. Not pushy as many car rental services are. The return was smooth with no problems. Friendly helpful.
All well prepared, helpfull stuff.
Rented a car for 12 days -
From Google reviews:
Rented a car for 12 days to do a full circle. Everything was good, quick return, no problems.
Real Customer Service -
We were more than impressed by the efforts this company made to get us on our way. When we picked up our rental, the first two cars they wanted to give us had to be replaced because the "Check Engine" light lit up. At the end of the peak tourism season I imagine that maintenance might have been postponed, and rental cars do see more driver abuse than private ones. The third car was alright until we reached Borgarnes (about an hours drive from Keflavik) when it too lit up the "Check Engine. We called the company and they sent us to a mechanic in Borgarnes who was unable to pin down the problem. Iceland Car Rental then drove us up a new car and made the exchange there. As a result, we lost a couple of hours of our trip, got to see more of Borgarnes than we had planned, and ended up with an upgraded vehicle for the same price.
Car review -
Excellent. Gravel insurance included and good advice not needed ash or sand insurance at this time of year which was my main concern. Helpful friendly staff
Rough start but happy in the end -
The service was very good. We got through the line quickly and renting the car was quick and painless. We had to wait 15-20 minutes while they cleaned the car for us but we didn't mind. All in all, the service agent was helpful and friendly.
Great experience -
We had a great experience renting a car with Iceland Car Rental. Renting a car in Iceland can be confusing with all the different insurances, but this company made it really straightforward, so it was easy to understand exactly what was included in the price I was paying.
Picking up and returning the car was really fast and easy. The staff were also very helpful when we had a problem with my partner losing his photographic driving licence a few days before our rental was due to start.