Iceland car rental Show menu

Frequently Asked Questions

Questions about booking

No hidden fee or deposit

Best price - is on our website

What is included in the price?

How can I pay for my rental car?

Renting without a credit card

The main driver and the credit card holder are not the same person, what should I do?

How do you protect my personal and credit card information online?

Age requirement and drivers license

Information about our cars

Insurance and extras

What insurance is included in the price?

Can I get insurance with 0 ISK deductible / liability excess?

What is not included in the insurance packages?

What extras do you offer?

Office and pick up

What documents will I need at pick up?

When are the Iceland Car Rental offices open?

Opening hours during the holidays

Do you offer a shuttle service?

Can I be sure I will get the car I booked?

Picking up in one location and returning in another location

Can I choose to pick up a car out in the country?

What happens if I will be late to pick up the car?

Drop off information

Questions after booking

The Vadlaheidargong tunnel in North Iceland

What happens if the car breaks down?

Where can I check road conditions and weather?

Do your cars have studded tires or snow chains during winter?

Is it possible to modify my reservation after it is confirmed?

Can I book additional extras or equipment?

Cancellation policy - Early drop off


Service fees that might apply

Can I use the European health Insurance card In Iceland?