Credit card payment is the best option to pay for your rental vehicle when you book online. Visa, MasterCard, American Express, Union Pay, Discovery, Diners Club and JCB are valid.
The renter may also be able to book with a debit card if you have the online payment option available on it.
Cash Payments are not accepted.
The renter, or someone traveling with the renter, also needs to submit a credit card on arrival when he picks up the vehicle. We require the renters to submit credit card but if you only have debit card we accept debit cards with a 16 digit number on the front.
Once you finish the online check-in, you can have a wallet pass sent to your phone. The pass contains a unique QR code that speeds up the arrival process at the Iceland Car Rental office. Just scan the code when you arrive, and you’ll be guided to the right line automatically. It’s designed to make your pickup smoother and more efficient.
The kilometer road tax is a government-mandated road usage fee applied to vehicles in Iceland, including rental cars. It helps fund road maintenance as more electric and low-emission vehicles reduce fuel tax contributions. All car rental companies in Iceland are required to apply this tax.
At Iceland Car Rental, the kilometer road tax is applied as a fixed daily rate of 1550 ISK rather than charging per kilometer driven. This means you know the cost upfront, with no tracking of your mileage and no surprise charges when you return the car.
Some vehicles on our website are marked as Guaranteed Model. This means the exact vehicle shown is the model you will receive when you arrive.
In the rare case that the vehicle becomes unavailable due to operational reasons, we will always provide a free upgrade to a higher category vehicle. We will never downgrade your booking.
When a vehicle is listed as “or similar”, the exact model may vary depending on availability. However, the replacement vehicle will always be in the same category or better.
We will never downgrade your booking, and if you reserve an automatic transmission vehicle, it will always remain automatic.
Our goal is to ensure you receive a vehicle that meets or exceeds the category and features you selected when booking.
Iceland car rental has put together insurance packages so you can have better coverage for lower rates, please review our Insurance page for more details.
All our customers can reduce their liability to zero by opting for our Platinum Insurance.
The Platinum Insurance reduces the liability amount for damages to zero. This includes damages covered by CDW/SCDW, GP, TP, Tire Protection and SAAP but also includes damages such as damage to the underside, wind blowing up the doors and water damage. This allows our renters to have a carefree experience with Iceland Car Rental while enjoying our beautiful island.
Excluded are damages not covered by insurance as stated in Articles 29 and 32 in the Rental Agreement and terms and conditions, for example, intentional damages, damages caused by negligence or damages resulting from driving where prohibited.
Iceland car rental has put together insurance packages so you can have better coverage for lower rates. Please review our Insurance page for more details.
Vadlaheidargong tunnel is a new 7,5 km tunnel, located on the ring road close to Akureyri in Northern Iceland.
There is a toll for driving through the tunnel, which can only be paid online. If you pay within 24 hours, before or after passing through the tunnel, there will be no fine.
Please note that if you do not pay online, the car rental will be notified and will charge your credit card for the fare plus the service fee.
More information about the tunnel and how to pay can be found here.
Extending the rental duration is possible at the time of check-out or during the rental, subject to our acceptance, vehicle availability and extra payment.
Yes, you must check that the vehicle condition report reflects the actual vehicle condition. If apparent damage is not listed, please proceed to our employee to update the vehicle condition report.
We encourage customers to take pictures/videos of the vehicle at check-out and check-in.
Reservations will be honored for one hour after the confirmed pick-up date and time during normal business hours. Let us know right away if you are late.
Please give us a call during opening hours if your flight is delayed or cancelled. You can also send us an email, and we will reply during opening hours.
Our rental office and service center is open between 06:00 and 18:00, and we only check out vehicles during that time.
During opening hours, the grace period for checkout is 60 minutes.
We cannot be held responsible for customers' late arrival due to flight delays or cancelled flights.
