FTERMS AND CONDITIONS

1.1. The lessee agrees to the terms and conditions of the rental by signing the rental agreement, of which he will receive a digital copy or a printed copy upon request. The lessee is named in the rental agreement.

1.2. The lessee is required to sign a copy of the rental agreement with a digital signature through a qualified signature equipment certified, cf. Act No. 28/2001 on electronic signatures or by hand on the rental agreement.

1.3. By signing the rental agreement and vehicle condition report the lessee agrees that the vehicle and extra equipment he has received are in good condition.

1.4. By signing the rental agreement, the lessee consents to his credit card to be debited by lessor for the rental charges and any other costs payable by the lessee to lessor according to the terms of the rental. The lessor is entitled to charge lessee ´s card for any compensation relating to the rental such as damages to the vehicle whilst the vehicle was in the lessee’s contractual custody. The time of payment and whether it is to be paid in full or instalments is solely at the lessor’s discretion. The lessor reserves this right up to 12 months after the end of the rental agreement.

1.5. The credit card provided at the beginning of the rental cannot be changed during the rental.

1.6. Payment for damage to the vehicle may be paid with a different payment option if lessor agrees.

1.7. The printed rental agreement must be kept in the vehicle or a digital copy .

2.1. Lessee agrees that the lessor can take a pre-authorization on an approved credit card that is in the lessee’s name. Debit cards are only approved if lessee buys Platinum insurance package and is willing to accept the risk that part of the authorization will not be refunded. This is due to the well-known and common communication problem between the issuer of debit cards and the payment handler. The lessor is not responsible if the pre-authorization on debit cards are lost. The pre-authorization amount is used for the estimated cost of any extras, fuel, potential additional days, toll and road fees, parking fines, administration fees and all other miscellaneous charges.

2.2. Driver must be at least 18 years old. All drivers must have held their license for at least one year before the start of the rental. The driver must hold a valid licence throughout the period stated in the rental agreement. In other respects, Icelandic law shall apply to the driver.

2.3. Drivers who are under 20 years old are subject to an additional young driver fee.

2.4. For Mini bus and large SUV’S : Drivers must be 23 years old.

2.5. All drivers are required to present an appropriate driver’s license, valid for the car group rented, at the beginning of the rental and a valid passport. Both ID´s will be scanned and may be kept upto two years. Copies are not accepted.

2.7. At the start of the rental the lessee will receive the vehicle with a full tank of fuel. The lessee is responsible to refill the tank with the correct fuel during the rental period. The correct fuel-type is specified in the rental agreement.

2.8. If the lessee will not be driving the vehicle, a driver must be listed on the rental agreement and the lessee will be listed as an extra driver. The lessee and all drivers must be present to sign the rental agreement at the beginning of the rental.

3.1. It is the lessee’s responsibility to ensure the vehicle is treated and driven carefully and responsibly. Only the lessee and any registered additional driver, that meet the terms in article 2, are authorised to drive the vehicle. The lessee is liable for all damages to a third party or their property which is not covered by a mandatory third-party liability insurance according to Icelandic law.

3.2. In case of a collision or an accident, lessee must immediately notify the appropriate police authorities as well as the lessor. The driver must not leave the scene of the accident until he has first notified the lessor and / or authorities and he must fill out a damage report form describing the incident. If another party is involved, they should contribute and sign on the damage report form. If the lessee fails to report damage incurred during his rental, he is liable for any cost resulting from the accident. If lessee requires a replacement vehicle, the lessor will make every effort to provide one once damage on the previous vehicle is fully processed. This, however, is no guarantee for the replacement vehicle and the lessor reserves the right to refuse a replacement vehicle or a vehicle in the same category as the damaged one, including but not limited to incidents when the collision or accident is caused by the reckless driving of the lessee or additional driver, the lessee refuses to pay for damage or refuses to sign necessary reports.

3.3. In cases where the vehicle needs to be towed due to an accident or collision, the lessee is fully responsible for the cost to do so. The price of which is decided at the lessor’s discretion however local towing companies charge according to their own pricelist.

3.4. Lessee is responsible for returning the vehicle to the lessor’s rental locations, specified in the rental agreement. If the vehicle is not returned to the rental locations the lessee is liable for all costs sustained by lessor due to bringing the vehicle back to its premises without regard to the condition of the vehicle, roads or weather.

3.5. Lessee is responsible to provide an email address to be able to receive any kind of alerts like weather warnings from lessor and for planning his journey carefully so that he is aware of road conditions, weather forecast and any road closures or general warnings.

3.6. Lessee is prohibited from:

3.7. The lessee is responsible for the cost of refuelling and all costs associated with driving for the duration of the rental period. Lessee ‘s rental period starts when he picks-up the vehicle and ends when the lessor acknowledges that the vehicle and keys have been returned and the vehicle has been examined. For the lessor to inspect the vehicle upon return lessee must return the vehicle during office hours to an employee at the agreed rental location. If lessee chooses to drop-off the vehicle ‘out of hours’ or if he leaves before the lessor checks the vehicle, the lessee does so at his own risk and remains responsible for the condition of the vehicle until a staffmember of the lessor has examined it.

3.8. The total amount of kilometers (km) that the vehicle has driven during the rental period is determined by reading the odometer supplied inside the vehicle by the manufacturer. Any attempt to change the odometer reading or to disable it is considered gross negligence and in violation of this agreement

3.9. Smoking is prohibited in the vehicle. Lessor reserves the right to fine the lessee according to the lessor ‘s tariff if it is discovered that this rule has been violated. Lessee is also subject to be charged for cleaning fees should the vehicle be returned in an unacceptable state or should there be dirt or a bad odor of the interior of the vehicle. All prices are set at the discretion of the lessor.

3.10. Lessee is financially responsible for all parking, speeding and traffic fines as well as any road tolls during the rental period. Lessor reserves the right to charge the lessee for these fines as well as taking an administration fee for handling the payment and providing information to the appropriate authorities. All prices are set at lessor ‘s discretion.

3.11. Lessee is neither authorized to carry out any repairs or modification to the vehicle or any additional equipment leased by lessor nor is the lessee allowed to let anyone else work on the vehicle without the lessor ‘s prior permission.

3.12. Lessee is prohibited from using the vehicle to transport passengers for payment, lending the vehicle to a third party not registered on the rental agreement or subletting the vehicle. (Except vehicle with group travel permit)

3.13. Lessee is not permitted to travel with the vehicle outside of the country in any circumstances.

4.1. Lessee must return the vehicle, any secondary parts as well as optional extras (such as tires, tools, GPS and WIFI devices, as well as cables and fasteners and child seats) in the same condition he received them. Lessor will add the cost of any damage found or for missing items to the amount the lessee must pay for the rental period and lessor will charge lessee ´s credit card for this amount. All prices are set at lessor ´s discretion.

4.2. Vehicles must be returned with a full tank of fuel. If the vehicle is not returned with a full tank of fuel, the lessor reserves the right to charge for the missing fuel at a rate that includes a service fee which is set at lessor’s discretion.

4.3. Unless agreed differently the lessee must return the vehicle and any optional extras he rented to the return location stated on his rental agreement by the end date and time. If the vehicle is not returned to the agreed location at the specified time, then the police or the lessor is authorized to repossess the vehicle without further notice at lessee’s expense. Extending the rental is subject to the consent of the lessor and if the lessee’s -credit card can be authorized for the cost of the extension. If the lessee fails to extend the rental and is more than 1 hour late returning the vehicle, his rental will be extended, and he will be charged an extra day´s rental, including extras and insurances, for each day until the vehicle is returned, plus fine set at lessor ´s discretion.

4.4. If the lessee returns the vehicle outside of business hours he is responsible for the vehicle until a member of staff has examined the vehicle upon receiving the keys. Lessee must:

4.5. Lessee must return the vehicle to the lessor’s premises unless lessor has agreed otherwise.

4.6. Lessee agrees that lessor can charge all costs incurred during the rental to his debit/credit card. In the case of failure to meet this agreement lessor reserves the right to take legal action for collections, for which lessee is financially liable for.

4.7. The lessor reserves the right to charge shipping cost for lost and found items at a rate that includes a service fee which is set at lessor’s discretion.

5.1. The lessor must provide the vehicle in a good roadworthy condition, properly taxed and registered according to Act No. 65/2015 on the renting of vehicles subject to mandatory registration of vehicles.

5.2. Lessor undertakes the responsibility to hold professional indemnity insurance, always.

5.3. The lessor must inform lessee of the content of the rental agreement and the obligations he faces when signing it.

5.4. The lessor will make every effort to inform lessee of Icelandic traffic regulations, traffic signs and the prohibited driving behaviours such as driving off-road. The lessor will also advise caution towards animals on the roads.

5.5. If the vehicle malfunctions due to normal wear and tear, lessor intends to provide another vehicle as soon as possible or ensure that repairs are made as soon as possible. This does not affect the rental payment or any other charges due during the rental period. In such cases, lessor is not liable for cost such as accommodation, airline tickets, or other laid out cost.

5.6. Lessor is not responsible for the loss or damage to any property kept inside the vehicle.

6.1. Additions and changes to the rental agreement, terms and conditions and vehicle condition report shall be made in writing.

6.2. Agreements concluded on the basis of the above terms and conditions, also including possible claims for compensation that may be made, shall be governed by Icelandic law. This applies both to the basis and calculation of compensation. The same applies to claims for compensation based on non-contractual liability.

6.3. Disputes between parties regarding this rental agreement and/or its terms may be submitted to the Appellate Committee of the Consumers Association of Iceland and the Icelandic Travel Industry Association.

6.4. In the event that any provision of the rental agreement or its terms is found invalid or unenforceable pursuant to a judicial decision, the remainder of the rental agreement and its terms shall remain valid and enforceable.

7.1. Neither party of the rental agreement shall be liable to the other party for delays or failure to perform its obligations under the agreement and its terms, other than an obligation for the payment of money, due to causes beyond its control including, without limitation, fire, earthquake, lightning, strike, work stoppage, war, insurrection or terrorist acts (force majeure), for the duration of such an event and for such a time thereafter that is reasonable to enable the party to resume performance under the agreement. The party prevented from performing its obligations shall give notice to the other party of an event of force majeure.

8.1. The rental agreement and its terms and conditions shall be governed and construed in accordance with Icelandic law. In the event of any dispute or controversy arising out of or relating to the rental agreement and/or its terms the parties agree to exercise their best efforts to resolve the dispute as soon as possible.

8.2. In the event of a dispute arising out of or in connection with the rental agreement and/or its terms which the parties cannot resolve, the case shall be brought in the venue of the lessor, Iceland.

9.1. Lessor uses lessee’s personal information to provide the rental services to the lessee. This might also include weather warnings.
The lessor might use the lessee’s personal information to decide whether to provide future rental services to the lessee if the lessee has given his/hers explicit consent for such usage of personal information. This might include surveys and/or other marketing material via SMS and/or e-mail.

9.2. Lessor will provide lessee ´s personal information, to the extent law allow and if necessary with the lessee’s explicit consent, to:

9.3. Lessee has the right to request access to the personal information the lessor holds about him and, if justified, lessee may ask for any personal information to be corrected, modified, blocked or removed. In certain circumstances the lessee has the right to object to the processing of personal information as well as the right to data portability. The lessee shall turn to the lessor in this respect.

9.4. The lessee’s personal information will only be stored for the duration which it needs to be used in conformity with the original purpose of its collection. According to Article 7 of Act No. 65/2015 on the renting of vehicles subject to mandatory registration of vehicles the lessor is obliged to preserve the rental agreement for at least 3 years. In some cases personal information might be stored for up to 7 years in accordance with the Icelandic Accounting Act No. 145/1994.

9.5. The lessor, as named on the rental agreement, is the data controller of the personal information processed. Contact details of the lessor can be found in the rental agreement.

9.6. The lessee has the right to lodge a complaint to the Icelandic Data Protection Authority if the lessee is of the opinion that the processing of personal information goes against law.

10.1. When lessee signs the rental agreement, he is agreeing that lessor charges all the cost incurred during the rental period to his card.

11.1. The lessee is especially informed that the vehicle may be fitted with geo-location systems and tracking devices to locate the lessor’s vehicle in case the vehicle is stolen or not returned to the rental location, in cases where the lessor needs to locate a vehicle in case of an accident or breakdown, or to send out warnings to groups in certain regions in cases of bad weather conditions. The processing of the information is necessary for the purposes of the legitimate interests of the lessor and to protect the vital interests of the lessee. The information from the geo-location systems and/or tracking devices will not be used for any other purpose.

11.2. When the vehicle has been returned after the time of rental the information collected from the geo-location systems and/or tracking devices will be deleted or kept in a form which does not permit identification of the lessee.

12.1. The terms and conditions apply to all leesees. In the case of registration of an additional driver or drivers the driver’s licence of the additional driver must also be submitted or shown.

12.2. Additional driver(s) must be registered with the lessor at the start of the rental. Additional drivers are registered for the whole rental period and their fee is to pay accordingly, up to the maximum period to be charged. It is only those persons who are listed in the rental contract that are allowed to drive the rental vehicle. The terms and conditions do not apply if the vehicle is driven by other persons than those who are listed in the rental contract.

12.3. If the maximum number of passengers for which the vehicle in the contract is registered is exceeded, the terms and conditions do not cover the excess passengers.

1.1. The insurance policy applies in Iceland during the time of rental.

1.2. If the journey and time of rental is extended due to unforeseen and pressing reasons which are beyond the control of the insured (also called the “insured”, “leesee” or “driver”), the insurance policy will be in force for 1 extra day.

1.3. If the lessee is insured through a third-party insurance provider, such as a credit card or insurance company, lessee will have to settle with the lessor and then get reimbursed through their insurance provider.

2.1. The insurance policy includes the coverage stated in the specification in the rental agreement.

2.2. The insurance policy includes third party liability for injury to persons and damage to property caused by the vehicle (i. Ábyrgðartrygging). Accident insurance for the driver is also included (i. Slysatrygging). These insurances are mandatory according to Icelandic laws and regulations.

2.3. Voluntary coverage

2.4. The lessee can also add insurance packages, each policy has a specific deductible amount

2.5. General limitation of liability for the policy

3.1. Obligations of the insured

3.2. None of the insurances cover:

If you cancel up to 2 days (48 hours) prior to pick up, you get full refund (100% refund).
If you cancel less than 48 hours before pick up you will not get a refund (0% refund).
No shows are not refunded (0% refund).
If you pick up the car, but decide to drop off early, we do not refund the unused, or partly used rental day(s).