Very friendly & helpful guys
Great service from Vaidas and Ima, can't recommend these guys highly enough
We received a lot of advice, tips and recommendations for places to visit and winter driving in Iceland
They provided us with a portable wifi device for use in and out of the car so we could have mobile data wherever we went
When we were running a bit late for our flight when returning the car and just missed the latest shuttle bus, they gave us a lift to the airport which was very kind
Super customer service and rental experience!
This is our third time in Iceland and first time renting with Iceland Car Rental. By far this was our best experience with a car rental company there! As we were travelling all around Iceland in October, they ensured we had winter tires on our vehicle. Customer service was superb--Vaidas helped us on the pick up and return. He ensured we knew how to operate everything on the car and was helpful all the way around. Great value and great customer service--thanks Vaidas!
I had an incredible trip!
Fortunately, I took out gravel insurance, because a storm hit and I had a chip in my window. They covered everything !!!
They were attentive to my needs throughout the trip and even suggested where I could see northern lights!
The girl who speaks spanish is super friendly, highly recommended and without a doubt when I return to Iceland I will return with this company!
Sugar Ray P
Sugar Ray Paraiso was very helpful & professional. He help us with all our Questions & he was very courteous. Great staff!
Used Iceland Car Rental twice, both times the service was excellent. From the initial comms right through to after we handed the car back. We are going again in a few weeks and have booked with them again.
Renting the car was easy, the agents were nice and gave all the necessary information.
Great Car , Great service
January in Iceland ! You need a good car. I had 4 adult to drive around so chose a Range Rover Discovery. Excellent car , felt safe even in the inevitable snow storms and gales. Easy Pick up and drop off. No fuss or excessive upsetting.
A Good Company to Hire From in Iceland
Good selection of cars, and the price was competitive, not the cheapest, but competitive.
A car is a car, but I read lots of reviews which made me discount the cheaper rivals, that was one of three reasons I hired from here. The second reason was the transparent, levels of insurance cover they offer. The rest were vague, or missing something that you would expect in a 'comprehensive' zero deductible insurance package. The third was the mobile data dongle add on, and boy did I use that! It's not available with a lot of rentals, which made me keep coming back to this company. I used the dongle in my hotel too, so I had personal, 4G wifi 24/7
I hired a Jiminy 4 x 4, but was given a Duster 4 x 4, as it was a safer car given the weather and road conditions. That's a really good plus point for this company.
Pick up, had good clear instructions to follow to catch the car hire bus to the rental office, The administrative side of pick up was smooth and informative too.
The drop off was what I chose this company for, and avoided others because of. Iceland car rentals are truthful about the damage a car already has (labelled on the documentation and pointed out on pick up), and do not claim damage has occurred during your hire. This is even more important a point if you are not taking out extra insurance.
The only downside was waiting for the car hire bus to pick me up and take me back to the terminal. There's no clear bus stop outside the rental offices. (a three sided shelter would be a great addition) It was raining, but when it did arrive, the driver took me straight there as I was the only one on the bus.
When I go back to Iceland I'll definitely check them out first, as long as this company stay competitive they will get my business!
Great car, great price, great service.
The service was perfect. We had an issue with out of our beams (more than likely due to having to keep them on all the time) and we called up their 24hour service line. We bought a new bulb and got it fitted. Then upon returning the car the price of both the bulb and the fitting was refunded quite quickly.
The picking up of the car was super easy and the price was even better.
Easy to find Car ready as agreed Very quick and easy paperwork When we needed extension they reshuffled the orders and helped us. Return at the airport easy and quick.